B2b inbound customer service representative – canadian market (bilingual)

Descriptif du poste

Handle inbound calls from business customers

Provide accurate information and professional assistance

Identify customer needs and propose suitable solutions

Ensure a high level of customer satisfaction

Respect quality standards and procedures

Profil Recherché

Excellent French and English communication skills (spoken & written)

Previous experience in customer service or call center is an asset

Strong listening and problem-solving skills

Professional attitude and customer-oriented mindset

Ability to work with performance targets

Avantages sociaux et autres

Stable position in a growing company

Professional and dynamic work environment

Ongoing training and support

Attractive salary + performance-based incentives

Opportunity to work on a prestigious international project (Telus – Canada)

Amplitude horaire

Rotatif hours (44h/week)

Salaire Net + primes

Interesting package (Fixed salary + attractive bonuses)