Lead, motivate, and support a team of customer advisors.
Ensure the achievement of sales and quality targets.
Monitor both individual and team performance.
Implement coaching and continuous improvement actions.
Ensure an excellent customer experience and high satisfaction levels.
Contribute to business development and performance optimization.
Excellent command of both English and Spanish, written and spoken.
Proven experience in team management within a sales or call center environment.
Strong leadership, analytical skills, and results-oriented mindset.
Excellent communication and negotiation skills.
Ability to work under pressure and meet targets.
A dynamic and motivating work environment.
Real career growth opportunities.
Attractive compensation based on profile and experience.
À déterminerr
À déterminerr