Bilingual customer service advisors (french / english) – canadian market

Descriptif du poste

Join our dynamic and multicultural team supporting Canadian French-speaking customers!
If you’re passionate about customer service and familiar with the Canadian culture and communication style, we’d love to meet you.
Your Mission:
Provide high-quality customer support in French and English (via phone, chat, or email) for the Canadian market.
Handle customer inquiries with empathy, professionalism, and efficiency.
Ensure customer satisfaction and loyalty through excellent service delivery.

Profil Recherché

Fluent in French and English (spoken and written).
Mandatory: Previous experience supporting the Canadian market or having lived in Canada / Quebec.
Excellent understanding of the Canadian French accent and culture is essential.
Strong communication, active listening, and problem-solving skills.
Customer-focused, motivated, and flexible with work shifts (day/evening).

Avantages sociaux et autres

Comprehensive training to get you ready for success.
A professional and friendly work environment.
Career growth and internal mobility opportunities.
Attractive package: 6,500 MAD net + monthly performance bonus.
Flexible working hours depending on client schedules.

Amplitude horaire

À déterminer

Salaire Net + primes

6500 NET+ Primes