Descriptif du poste
Are you looking for a rewarding career where you can make a difference while working night hours? Foundever Rabat is seeking English-speaking customer service advisors for the Arribat Center to support a global leader in diabetes care. You’ll handle inbound calls from the US market, providing crucial support for patients and healthcare professionals.
Your Role:
Handle inbound calls (Level 1) from US customers and healthcare professionals.
Assist with inquiries, complaints, and basic technical support.
Deliver an exceptional customer experience with professionalism and empathy.
Accurately document customer interactions in the system.
Represent the brand positively through outstanding service.
Profil Recherché
High school diploma (Bac) or higher.
Customer service experience is a plus.
Proficiency in English (spoken and written).
Strong communication, problem-solving, and listening skills.
Ability to stay calm and professional in all situations.
Computer literate and adaptable.
Ability to work night shift.
Willingness to start immediately.
Avantages sociaux et autres
Competitive salary + bonuses
Permanent contract (CDI) from Day One
Fully paid training
Comprehensive social benefits (Health Insurance, Social Club, etc.)
Transportation provided
Ready to take the next step? Click the link below to complete your application and entrance test:
⇨ https://jobs.foundever.com/job/Rabat-Customer-Service-Advisor-English-Raba/1243618700/
Join Foundever — a Great Place to Work-Certified company that values diversity and teamwork.
Amplitude horaire
Night Shift
