Join foundever rabat as a bilingual customer service advisor (fr/en) – night shift opportunity!

Descriptif du poste

We are hiring as part of the launch of a new customer service project for a major international brand in Canada, with a strong focus on customer experience.

Responsibilities:

- As a Customer Service Representative, you will be the first point of contact for our partner’s customers.

Your responsibilities will include:

- Answering incoming calls with professionalism and empathy
- Providing accurate information about products and orders
- Handling complaints and offering effective solutions
- Ensuring diligent follow-up using internal tools
- Meeting quality standards and performance targets

Profil Recherché

- Excellent command of both French and English, written and spoken
- Comfortable with digital tools and communication platforms
- Reliable, motivated, punctual, and customer-oriented
- Available for in-person training in Rabat
- Must reside in Rabat, Salé, or Témara only
- Comfortable to work Night shifts

Avantages sociaux et autres

-Permanent contract (CDI) and an attractive salary.
-1,000 DH language bonus for bilingual proficiency.
-Social security + private health insurance.
-Certified training programs and real career growth inside a global organisation.
-Company-provided transport.

Amplitude horaire

12:00 PM - 4:00 AM

Salaire Net + primes

Attractive salary + Performance bonus + Night shift premium + Language bonus