Foundever rabat - we're recruiting bilingual employee relations specialists - night shift

Descriptif du poste

Join Foundever Rabat as a Bilingual Employee Relations Specialist supporting a well-known global brand in the Canada market.

What you’ll do:

-Be the main contact for team members via phone and email — listen, clarify, and solve day-to-day workplace questions.
-Give straightforward, accurate answers about policies, benefits and procedures.
-Handle sensitive issues with discretion and empathy; know when to escalate to the right specialist.
-Log and follow up on requests so issues are closed properly.
-Spot repeating issues and suggest simple fixes to make work smoother.

Profil Recherché

Who we’re looking for:

-Fluent in French and English (spoken and written).
-Previous experience in a call centre, customer service or HR support — if you know how to handle people on the phone and by email, you’ll fit right in.
-Strong communicator: clear on the phone, tidy in email, good at listening and de-escalating.
-Responsible and discreet — you’ll manage confidential matters professionally.
-Comfortable working night shifts.

Nice to have (but not a must):

-Degree in HR or a related field, or equivalent hands-on experience.
-Experience with employee relations or internal support teams.

Avantages sociaux et autres

What we offer:

-Permanent contract (CDI) and an attractive salary.
-Social security + private health insurance.
-Certified training programs and real career growth inside a global organisation.
-Company-provided transport.
-Daily exposure to North American ways of working and a diverse international team.

Amplitude horaire

13h00 - 04h00

Salaire Net + primes