• Provide personalized service and assistance related to the products and services (sales, billing issues, loyalty and claims) • Analyze the customer's request and offer an appropriate solution; • Take charge of the customer's requests and maintain a follow-up, if necessary; • Target business opportunities in order to promote the products and services offered; • Reinforce customer satisfaction and ensure loyalty by offering professional and courteous service that meets the customer's needs and high standards of satisfaction.
• Excellent English oral and written communication skills;• Excellent interpersonal skills :
you enjoy interacting with people and listening to find solutions to their requests;• Ability to multi-task and meet pre-established objectives;• Excellent organizational skills and sense of priorities;• Availability to work full time according to the following schedule:
• Une formation rémunérée dès le premier jour
• Un contrat à durée indéterminée
• Une sécurité sociale.
• Des Primes déplafonnées.
• Une assurance maladie privée avec un taux de remboursement intéressant.
• Un transport gratuitement assuré
24H/24H
A discuter