As an E-Chat Care Advisor, you will interact with customers via online chat to provide support, guidance, and troubleshooting for the company’s telecom services (mobile, TV, internet,...

- Analyser et identifier les besoins des clients afin de leur proposer les solutions les plus appropriées - Développer et gérer le portefeuille clients - Assurer la...

• Assurer le support et la satisfaction des clients francophones du marché canadien. • Gérer les réclamations et fournir des solutions adaptées tout en garantissant un suivi de...

- Analyser et identifier les besoins des clients afin de leur proposer les solutions les plus appropriées - Développer et gérer le portefeuille clients - Assurer la commercialisation...

• Detecting our customers' needs in order to provide them with the right solution; • Developing the customer portfolio; • Marketing and promoting products (Internet, fixed and TV);...

• Handling incoming and outgoing calls from French and English-speaking customers. • Handling order-related queries (placing, tracking, amending, cancelling). • Providing...

Descriptif du poste• Provide personalized service and assistance related to the products and services (sales, billing issues, loyalty and claims). • Analyze the customer's request and...

• Handle inbound calls from customers interested in opening a new Mobility account. • Understand customer needs and recommend the most suitable mobility offers and services. •...

If you're ready to take on a new challenge, we invite you to join a community that values bold ideas and offers numerous opportunities for career development within a world-class...

As Team Manager, your main tasks will be to: -Coach and support a team of Customer Advisors in achieving their objectives. -Ensure the application of the various performance indicators...

Following a quality training, your missions will be as follows: • Detecting our customers' needs in order to provide them with the right solution; • Developing the customer portfolio;...

As Team Manager, your main tasks will be to: -Coach and support a team of Customer Advisors in achieving their objectives. -Ensure the application of the various performance indicators...

• Detecting our customers' needs in order to provide them with the right solution; • Developing the customer portfolio; • Marketing and promoting products (Internet, fixed and...