Bilingual (fr/en) customer service agents (inbound-outbound calls)

Descriptif du poste

Following a quality training, your missions will be as follows: • Detecting our customers' needs in order to provide them with the right solution; • Developing the customer portfolio; • Marketing and promoting products (Internet, fixed and TV);• Ensure additional sales; • Being able to advise customers on services & products; • Being able to propose UPGRADE after identifying the customer's needs

Profil Recherché

Profil Recherché • Fluently bilingual (English and French) with excellent oral and written communication skills;• Demonstrate a competitive spirit, have stamina and commercial aggressiveness;• Ability to multi-task and meet pre-established objectives;• Excellent organizational skills and sense of priorities;• Availability to work full time according to the following schedule. Avantages sociaux et autres • Paid training from day one.• Open-ended contract (CDI), offering you stability and security.• Comprehensive social security to guarantee your well-being.• Private health insurance with attractive reimbursement rates.• Free transportation provided (door to door transportation for night shifts),• Multiple other benefits (special events celebrations, Fun activities, Cnexia site life program, conventions…etc). « Chez Cnexia, nous offrons des opportunités égales à tous, sans distinction de race, couleur, origine, religion, sexe, nationalité, âge, citoyenneté, statut matrimonial ou handicap.

Avantages sociaux et autres

• Une formation rémunérée dès le premier jour
• Un contrat à durée indéterminée
• Une sécurité sociale.
• Des Primes déplafonnées.
• Une assurance maladie privée avec un taux de remboursement intéressant.
• Un transport gratuitement assuré

Amplitude horaire

24H/24H

Salaire Net + primes

A discuter