Zouhir Boulagmouh Hello, my name is Zouhir Boulagmouh. I have two years of experience in customer service, where I handled customer inquiries and resolved issues efficiently. I then worked as a Sales Consultant at Galerie Lafayette Dubai Mall, serving high-end customers from different nationalities and delivering personalized service. These experiences helped me develop strong communication, empathy, and problem-solving skills, which I believe are essential for providing excellent support to Apple customers. Thank you for your time.