Descriptif du poste
We are looking to recruit an experienced and ambitious customer support representative. If you have great communication, written and verbal English language skills and want to improve your skills, then this job is for you.
Mercury Digital is a fast-growing company operating in both the US & Canada. Joining our teams means you’ll be on course to growing your communication, team work and problem-solving skills.
Profil Recherché
This position requires direct communication with our customer base. You will what you learned in your training to effectively diagnose and solve their technical issues.
To fulfill this position, our candidates need to have:
Strong leadership and time management skills
A competitive, calm and professional attitude
Strong oral and written communication skills in ENGLISH (a must)
1+ year of technical customer support experience (preferred)
Having a healthy dose of entrepreneurship, curiosity, and a problem-solving mentality
A proven track record demonstrating strong articulation of a solution-selling approach
Digital Marketing or Advertising knowledge is a plus
Avantages sociaux et autres
Compensation and Benefits:
Competitive Salary Package
Accelerated Career Growth Opportunities to transition into Managerial Positions
CDI Contract + CNSS + AMO
100% Paid Training
Sales Incentives and Competition on a Day-to-Day Basis
Extensive training & coaching for enhanced marketing and sales skills
Transportation back home provided
Free snacks
A young, dynamic and inclusive work environment
Amplitude horaire
2:30pm to 00:00pm, Mon-Fri (Weekend OFF)
Salaire Net + primes
base salary depending on level of experience.
