English-speaking customer service advisor

Descriptif du poste

Handle inbound customer calls professionally and efficiently.
Provide clear, accurate, and empathetic support to customers.
Follow internal procedures and client guidelines.
Maintain a high standard of communication, quality, and confidentiality.
Manage customer situations with patience, professionalism, and good judgement.

Profil Recherché

Excellent spoken and written English.
Strong communication and listening skills.
Professional attitude and ability to remain calm under pressure.
Previous customer service or call centre experience is preferred.
A British accent or experience dealing with UK customers is a strong advantage.
Good computer skills and ability to follow structured processes.

Avantages sociaux et autres

Full training and support.
A professional and dynamic working environment.
Career development opportunities.
Stable full-time position within an international customer service operation.

Amplitude horaire

9h-18h

Salaire Net + primes

6000 (+ bonuses)