Spécialiste service client et vente bilingue uniquement : excellent niveau anglais & français exigé

Descriptif du poste

Due to our continued growth and success, we are expanding our operations in Morocco and looking to hire driven Bilingual Sales Specialists with a strong dedication to customer service. In this role, you will own the client relationship through consultative phone interactions. Your core focus will be assessing customer needs, proactively pitching and promoting tailored product solutions, and executing thorough follow-ups to secure sales and guarantee complete customer satisfaction. We are seeking energetic advisors who demonstrate superb written and verbal communication skills in both English and French.

Profil Recherché

Consultative Sales & Relationship Building: Leverage superb communication skills and a passion for helping people to build trust, foster client loyalty, and secure repeat business.

Needs Analysis & Product Promotion: Conduct proactive needs assessments to confidently recommend tailored solutions, actively promoting and upselling products with drive and enthusiasm.

Client Experience Excellence: Elevate the buyer journey by delivering attentive, courteous, and highly efficient service throughout the entire sales cycle.

Solution-Oriented Advising: Act as a trusted advisor, matching customers with the exact products and services required to solve their specific challenges.

High-Volume Pipeline Management: Excel in fast-paced, tech-driven environments by applying strong organizational and time-management skills to daily sales workflows.

Technical Problem Solving: Utilize technical aptitude to quickly resolve customer pain points, navigate complex inquiries, and overcome sales objections.

Operational Reliability: Demonstrate unwavering punctuality and schedule adherence to maximize client-facing time and maintain consistent sales productivity.

Avantages sociaux et autres

CNSS + AMO + Private insurance
Paid training
Transport provided for each shift
Full-time position
Rotating shifts (12 PM - 5 AM) – Evening Shift
Net salary + bonuses
Hourly wage with bonuses

Amplitude horaire

Evening / Night Shifts

Salaire Net + primes

Base Salary + Hourly Bonus + SALES BONUS