Urgent! experienced bilingual portuguese + english call centre agent needed!

Descriptif du poste

Provide front-line support to our customers via live chats, phones, and email.
Answering queries and resolving client issues regarding our products, platforms, and promotion.
Address customer feedback as well as complaints professionally.
Record and update customer data and other relevant information when necessary.
Supporting documentation/administrative needs within the department and supporting translation for customer announcement notices.

Profil Recherché

Strong bilingual Portuguese + English language ability
Diploma or Degree holder
Experienced with call centre/customer service
Must be willing to work on a 24/7 rotating shift schedule, including weekends and public holidays, based on business and operational needs.

Avantages sociaux et autres

Young and friendly colleagues
Statutory benefits are covered
Transport allowance provided
18 days annual leaves

Amplitude horaire

44 hours (monthly rotating shifts)

Salaire Net + primes

Open to discuss