Join our bilingual team! customer advisor (english–french) – 1 000 dh language bonus

Descriptif du poste

Are you fluent in English and French and passionate about helping customers?
We’re looking for bilingual customer advisors to provide top-quality support to our Canadian clients during night shifts. This role is ideal for individuals who enjoy problem-solving, clear communication, and building positive customer relationships.
Key Responsibilities:
• Handle inbound customer inquiries by phone, email, or chat in both English and French.
• Deliver accurate information, troubleshoot issues, and ensure customer satisfaction.
• Maintain professional and empathetic communication at all times.
• Log interactions and updates accurately in the CRM system.
• Collaborate with internal teams to ensure smooth issue resolution.

Profil Recherché

• Fluency in English and French (spoken and written) is mandatory.
• Previous experience in customer service, support, or call center roles preferred.
• Strong communication, active listening, and multitasking skills.
• Comfortable working during night hours (Canadian business time).

Avantages sociaux et autres

• 1,000 DH language bonus for bilingual proficiency.
• Competitive base salary with night shift premium.
• Paid training and professional development programs.
• Supportive and inclusive multicultural work environment.
• Opportunity for career growth in an international setting.

Amplitude horaire

Night Shift

Salaire Net + primes

à négocier