International healthcare account hiring – bilingual customer advisors (fr/en)

Descriptif du poste

Are you passionate about customer care and motivated by meaningful work that makes a real impact?
Join a leading international healthcare account and become a key point of contact for customers seeking reliable, high-quality support.
As a Bilingual Customer Advisor (French/English), you will represent a trusted global brand and deliver an exceptional customer experience through professionalism, empathy, and accuracy.
Your Responsibilities
• Provide high-quality customer support via phone and/or digital channels
• Handle customer inquiries related to healthcare products and services
• Deliver clear, accurate, and compliant information
• Build trust through empathetic and solution-oriented interactions
• Ensure customer satisfaction while respecting quality and performance standards
• Accurately document interactions in internal systems
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Grow Your Career
You will evolve in a structured, international, and professional environment, with continuous learning opportunities and exposure to global standards in the healthcare industry.

Profil Recherché

Essential:
• Bilingual in French and English (advanced to fluent level)
• Excellent communication and listening skills
• Strong customer service orientation and attention to detail
• Comfortable working in a fast-paced, quality-driven environment
• Willingness to work flexible schedules if required
Preferred:
• Previous experience in a call center or customer service role
• Interest in healthcare, well-being, or life sciences
• Strong sense of responsibility, ethics, and confidentiality
• Team spirit, adaptability, and professionalism

Ready to Make a Difference?
Apply now and take the next step in your career by joining a project where quality, care, and professionalism truly matter.

Avantages sociaux et autres

• Paid and comprehensive training
• International and professional work environment
• Clear career development and internal mobility opportunities
• Competitive salary package with performance-based incentives
• Inclusive, diverse, and respectful workplace culture

Amplitude horaire

13:00-02:00 en rotation

Salaire Net + primes