Bilingual customer service representative (french & english) – canadian banking | night shift

Descriptif du poste

Are you fluent in English and French and passionate about helping customers?

We are seeking highly qualified bilingual professionals (English/French) to support a prestigious Canadian banking institution. This role offers exceptional opportunities for international exposure, competitive night-shift compensation, and accelerated professional development.

Key Responsibilities
•Respond to banking-related inquiries from Canadian clients in English and French
•Provide assistance with accounts, payments, and digital banking services
•Conduct transaction reviews and support fraud-prevention processes
•Execute secure banking operations with precision and compliance
•Build and strengthen comprehensive knowledge of the banking sector

Important Note:
This position involves no sales activities. It is exclusively focused on delivering high-quality customer support.

Profil Recherché

• Fluency in English and French (spoken and written) is mandatory.
• Previous experience in customer service, support, or call center roles preferred.
• Strong communication, active listening, and multitasking skills.
• Comfortable working during night hours (Canadian business time).

Avantages sociaux et autres

Avantages sociaux et autres• 1,000 DH language bonus for bilingual proficiency.
• Competitive base salary with night shift premium.
• Paid training and professional development programs.
• Supportive and inclusive multicultural work environment.
• Opportunity for career growth in an international setting.

Amplitude horaire

Night Shift

Salaire Net + primes

à négocier