Descriptif du poste
The Sales & Team Manager is responsible for leading and managing the sales team while actively overseeing the sales-closing process. The role combines team management, performance monitoring, coaching, lead conversion, objection handling, and closing sales to ensure the achievement of company targets.
Profil Recherché
•Proven experience in sales, call center operations, or team management.
•Strong leadership and people-management skills.
•Excellent communication, negotiation, and persuasion abilities.
•Strong objection-handling and sales-closing skills.
•Results-oriented and comfortable working with targets and KPIs.
•Ability to coach, motivate, and develop sales representatives.
•Strong problem-solving and decision-making skills.
•Ability to work effectively under pressure.
•Excellent English communication skills.
•Experience with CRM systems and sales reporting is an advantage.
Avantages sociaux et autres
-Key Responsibilities:
•Manage, supervise, and motivate the sales team to achieve daily, weekly, and monthly targets.
•Monitor key performance indicators (KPIs), including calls, conversions, sales, and closing rates.
•Follow up with qualified leads and take over high-potential or difficult prospects when necessary.
•Personally handle final-stage negotiations and close sales.
•Coach team members on sales techniques, communication, objection handling, and closing strategies.
•Conduct regular team meetings, briefings, and performance reviews.
•Monitor call quality and provide constructive feedback to improve individual and team performance.
•Identify performance gaps and implement appropriate action plans.
•Support agents with challenging customers and assist in resolving objections.
•Ensure that sales scripts, procedures, and quality standards are properly followed.
•Track sales performance and prepare daily and weekly reports for management.
•Analyze results and identify opportunities to improve conversion and closing rates.
•Maintain a positive, professional, and target-driven team environment.
•Communicate team results, challenges, and recommendations to senior management.
•Contribute directly to achieving and exceeding overall sales targets.
Amplitude horaire
10am to 7pm UK Time
Salaire Net + primes
Fixed salary+commission
